2013 CUSTOMER SATISFACTION RATINGS
Company
Overall
Claims Processing
Customer Service
Coverage Options
Financial Strength Ratings
USAA
96.00
A++
Erie Insurance Group
91.71
A+
Auto-Owners Insurance
88.07
A++
MetLife86.40
A
Country Insurance85.87
A+
American Family85.08
A
Nationwide83.81
A+
AAA82.53
N/A
State Farm82.29
...
