Best auto insurance companies - Best Car Blog

2013 CUSTOMER SATISFACTION RATINGS

Company	Overall	Claims  Processing	Customer  Service	Coverage  Options	Financial Strength Ratings
USAA	96.00				A++
Erie Insurance Group	91.71				A+
Auto-Owners Insurance	88.07				A++
MetLife	86.40				A
Country Insurance	85.87				A+
American Family	85.08				A
Nationwide	83.81				A+
AAA	82.53				N/A
State Farm	82.29				A++
Allstate	81.63				A+
GEICO	81.44				A++
GMAC Insurance	81.40				A-
Mercury General	80.33				A+
The Hartford	80.24				A
Progressive	79.80				A+
Farmers	79.34				A
Esurance	78.64				A+
Liberty Mutual	77.93				A
21st Century	75.74				A
Travelers	73.58				A+

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